Data Deletion Instructions

Overview

This page tells you exactly how to remove your data from PostStage — either a single connected social account, or your entire PostStage account and all associated data. It serves as PostStage's Data Deletion Instructions for Meta (Facebook, Instagram, Threads) App Review, and applies equally to data we hold via Google (YouTube, Google Business Profile), X, Pinterest, LinkedIn, and Bluesky.

Option 1 — Disconnect a single social account (instant, self-service)

If you just want PostStage to stop accessing one platform (e.g., your Facebook Page or Instagram account), you don't need to delete your whole PostStage account:

Sign in to PostStage and go to Accounts (trypoststage.com/accounts).
Find the connected account and click Disconnect.
This immediately and permanently deletes that account's stored access token (and refresh token, if any) from PostStage's database. We can no longer read or post to that account from that moment on.
For full removal on the platform's side as well, also revoke PostStage's access directly from that platform — e.g. Facebook/Instagram: Settings → Apps and Websites; Google: myaccount.google.com/permissions; X: Settings → Security and account access → Apps; Pinterest/LinkedIn: their respective connected-apps settings page.

Option 2 — Delete your entire PostStage account and data

PostStage doesn't yet have a one-click account-deletion button in the dashboard. To delete your account, send a deletion request and we'll process it manually:

Steps

Email info@trypoststage.com from the email address registered on your PostStage account, with the subject line “Account Deletion Request”.
Include your registered email and, if possible, your account name — this lets us verify it's really you before deleting anything.
We'll confirm receipt and may ask for additional verification to protect against fraudulent deletion requests.
We process verified deletion requests within 30 days and send a confirmation email once complete.

What gets deleted

Your profile (name, email, password hash, profile image, timezone).
All connected social account tokens (Facebook, Instagram, Threads, X, YouTube, Google Business Profile, Pinterest, LinkedIn, Bluesky) — revoked and removed.
Your posts, drafts, templates, hashtag groups, and uploaded media.
Notifications, activity logs, and usage history tied to your account.

What we retain, and why

Billing/invoice records (transaction amounts, GST details) — retained for up to 8 years as required by Indian tax law, with your profile data removed/anonymized from them where feasible.
Aggregated or anonymized data that no longer identifies you, which we may keep for analytics.
Information we're legally required to retain for an active legal claim or regulatory obligation, kept only for as long as that obligation applies.

Option 3 — Automatic deletion when you remove PostStage on Meta's side

For Facebook, Instagram, and Threads specifically, PostStage also implements Meta's automated Data Deletion Request callback. If you remove the PostStage app directly from your Facebook, Instagram, or Threads app-permissions settings, Meta notifies us automatically and we immediately disconnect and scrub the token for the matching connected account on our side — no email needed. Meta gives you a confirmation code and status link at that point; visiting it shows the request was processed.

This automated path only covers the connected social account itself (mirroring what the “Disconnect” button does). It doesn't delete your PostStage account, profile, or other connected platforms — for that, use Option 2 above.

Bluesky — disconnecting App Passwords

Bluesky doesn't use OAuth, so there's no app-permissions page to revoke and no automated deauthorize callback like Meta's. Instead, you connected PostStage using an App Password you generated yourself — which makes disconnecting simpler, not harder:

Click Disconnect on your Bluesky account in PostStage's Accounts page — this immediately deletes the stored App Password and session tokens from our database, exactly like every other platform's Disconnect button.
You can independently revoke the same App Password directly on Bluesky at bsky.app/settings/app-passwords, at any time, without needing to touch PostStage at all — since the credential is one you created and fully control. Doing so instantly blocks PostStage (or anything else using that password) from accessing your account.

Platform-specific notes

Meta (Facebook / Instagram / Threads): Removing PostStage from your Facebook/Instagram/Threads app settings triggers the automatic deletion described in Option 3 above, in addition to stopping PostStage from accessing your data going forward. You can also trigger the same result manually via Option 1 or 2.
Google (YouTube / Google Business Profile): Revoking PostStage's access at myaccount.google.com/permissions stops future access. Use Option 1 or 2 to remove data already stored with us.
X, Pinterest, LinkedIn: Same principle — revoke from the platform's app-permissions page, and use Option 1 or 2 on PostStage to remove stored tokens/data.
Bluesky: No app-permissions page involved — see the dedicated section above. Revoke the App Password on bsky.app and/or Disconnect on PostStage; either one independently cuts off access.

Disconnecting or revoking access does not delete content PostStage already published to your accounts before disconnection — that content lives on the platform itself and is managed there, like any other post you made.

Questions

For anything not covered here, see our Privacy Policy, or email info@trypoststage.com.